How to get samples?
1.After confirming the order, we can provide similar samples for you to check the quality, but the shipping cost will be borne by you.
2.If you need blank samples or simple samples, we can apply for free samples.
Can you do the design for me?
Yes, just tell us your ideas, and we will turn your ideas into perfect products. Simple designs are provided for free.
How long will it take to prepare the sample?
Sample production takes 5-7 working days, and express shipping takes 7-14 days.
Product source and quality?
Our wooden products come directly from the factory. The price has significant advantages among products of the same quality. The products are in stock, and production delivery is controllable.
Size options
We provide a variety of specifications to choose from, and you can select different sizes based on the needs of your DIY project.
Color issues
Natural wood varies with temperature and humidity, which may lead to some color differences. Even the same tree species may have varying degrees of color variation, which is part of the unique charm of natural wood.
Customer service
Logos, packaging, and colors can all be customized according to your requirements.
After-sales service
If the goods are damaged or do not meet expectations, please contact us as soon as possible. We have a professional team to handle any emergency situations.
How to place an order?
You can select the items you need directly from our website and place an order online, or contact our sales team via email or link. Our sales team will prepare a PI based on your requirements and confirm all details with you in a timely manner.
Order delivery time?
The standard delivery time is 7-14 working days after confirming the design draft. If you have urgent requirements, please contact our sales team, and we will do our best to meet your deadlines.
Do you provide bulk discounts?
Yes, we offer competitive pricing and discounts for bulk orders. Contact us to discuss your requirements.
How long does production take?
Typical production times range from 30 to 60 days after design approval, depending on the complexity and quantity of the order.
